How does BOC supply its bulk liquefied gases?

If you travel around the South Pacific Region, there’s a good chance you will have seen one of BOC’s tankers on the road – on its way to deliver liquefied gas to one of our industrial customers. In this blog, we answer some of the most frequently asked questions about our bulk supply capabilities. Get in touch with us if you want to discuss your supply options: RSPBulkPM@boc.com

How big is BOC’s liquefied gas production capability?

We have the largest production capability of any bulk gas supplier in the South Pacific Region. Our eight air separation units produce over 2,000 tonnes of industrial gases every single day. This scale means customers can be assured of getting the liquefied gas they need, without having to rely on imports.

Does BOC supply bulk gas to all parts of the South Pacific?

Yes. We have 10 strategic locations across Australia and New Zealand, enabling supply across the entire South Pacific Region, including Sydney, Perth, Darwin, Hobart, Auckland, and Christchurch.

What are BOC’s bulk liquefied gas supply options?

Our bulk gas portfolio includes nitrogen, oxygen, argon, carbon dioxide, and hydrogen.

• →Lower volume customers can order individual cylinders and manifold cylinder pallets (MCPs) online.
• →For customers with larger volume requirements there’s a wide choice of options, from our compact mini-bulk cryogenic service, CRYOSPEED®, right through to high volume supply in vessels that hold tens of thousands of litres of liquefied gas.
• →The frequency of supply depends on each customer. We can help you to determine the scale that works for you – from planning the size of on-site vessels you’ll need, to the regularity of your gas deliveries.

How big is BOC’s bulk gas delivery fleet?

BOC operates a substantial and highly specialised bulk gas delivery fleet across Australia and New Zealand, comprising over 151 bulk tankers and 51 GH2 delivery vehicles. This includes cryogenic tankers and pressurised gas transport vehicles that are specifically designed to safely and efficiently deliver a variety of industrial and medical gases, such as oxygen, nitrogen, carbon dioxide, argon, and hydrogen.

The fleet is strategically distributed across BOC’s extensive network of production facilities and depots to ensure reliable and timely delivery to customers across a wide geographic area. Each vehicle is equipped with the latest safety and monitoring technology, ensuring compliance with Australian Dangerous Goods standards and enabling BOC to maintain its reputation as a leader in gas transportation and logistics. This robust fleet plays a critical role in supporting industries such as manufacturing, healthcare, food production, and energy.

How are bulk gas deliveries managed?

BOC manages bulk gas deliveries with precision and reliability, ensuring customers have uninterrupted access to their required gases. BOC begins by working closely with customers to assess their specific gas supply needs and installs on-site storage systems, such as cryogenic tanks or pressurised vessels, tailored to their requirements. Advanced telemetry systems are integrated into these storage tanks, enabling real-time monitoring of gas levels and automated scheduling of refills. This proactive approach ensures timely deliveries without the need for customer intervention, guaranteeing continuous supply for critical operations.

Deliveries are managed using BOC’s fleet of specialised cryogenic tankers and pressurised gas transport vehicles, operated by skilled professionals trained in handling gases safely and efficiently. The delivery process adheres to strict safety protocols, including compliance with Australian standards for dangerous goods. BOC also provides ongoing support, including regular maintenance of storage equipment, 24/7 customer service, and optimisation of delivery schedules based on usage data. With this end-to-end service, BOC ensures a seamless, dependable gas supply that empowers businesses to operate without disruption.

How easy is it to switch to BOC from another bulk gas supplier?

While it’s true that the transition from one supplier to another takes a little planning, BOC makes the switch as easy as possible – from road mapping your future needs to ensure you have the right vessels and infrastructure in place to align with your growth plans, to the necessary technical support to help with the disconnection and switch over.

Most importantly, we work with you to make sure any operational disruption is kept to an absolute minimum.

After that? Well, our aim is that your liquefied gas supply performs just like any of your utilities – a service that runs like clockwork, so you just don’t notice it. We do our job, so you can get on and do yours.

What other support does BOC provide alongside gas supply?

Of course, supplying gases doesn’t start and end with deliveries. Our customers also receive inclusive maintenance, dedicated customer support and help from our Customer Engineering Service, who are on the road every day troubleshooting any industrial gas issues.

We also have a team of technical sector specialists and have expertise in different industries. They can help to optimise your gas processes and plan for the future with access to the very latest gas technologies and innovations.

Are you rethinking your bulk liquefied gas supply?

Contact our team at RSPBulkPM@boc.com to learn more about BOC’s capabilities and how we can support you - today and into the future.